FAQ

Frequently asked question about API requests or responses

General API related questions

I used RapidAPI before. How can I migrate to the new platform?

If you require assistance migrating from RapidAPI to our platform, we have prepared a comprehensive migration guide available at faq/migration. This guide provides step-by-step instructions to ensure a smooth transition and addresses common questions you might have during the migration process.

Where do I find my API key?

Log in to the developer portal and got to your subscriptions. Click on an active subscription and scroll down to Access keys to show/edit/add/delete api keys. You can also go to the step-by-step guide to learn more about authentication.

Where can I find examples to make API request?

You'll find code snippets in the endpoint definitions.

Car routing and navigation

Do you use Google Maps for car routing?

Not yet. Currently routing supports only routing based on OpenStreetMap data. Soon you will be able to choose a provider for you car routing data.

Does it show the shortest or the fastest route?

Car routing typically uses the fastest route by default.

Geocoding

Do you use Google Maps for geocoding?

Not yet.

Payment & billing

What is Paddle?

Paddle serves as the Merchant of Record (MoR) for all transactions, handling payment processing, tax compliance, and invoicing. This arrangement allows us to focus on delivering quality services while Paddle manages the complexities of global payments and regulations.

Do I get a VAT invoice ?

Yes, a valid EU VAT invoice is provided for your purchase. You have the option to include your VAT identification number during the payment process. This information will be reflected on your invoice, which complies with EU VAT invoicing requirements. Post purchase invoices can be found in Paddle Customer Portal.